1. Introduction

This Privacy Policy explains how The Holiday Mode FZ-LLC (“The Holiday Mode”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you engage with Short Stay Circle or visit our website.

The Holiday Mode FZ-LLC is a Free Zone Limited Liability Company registered in the United Arab Emirates and licensed as a portal and marketing services provider. All activities under Short Stay Circle operate within the framework of this licence.

By using our website, registering for events, or purchasing a membership or sponsorship, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

We collect personal and business information necessary to provide our services effectively. This may include:

2.1. Information You Provide Directly

• Personal details such as your full name, job title, company name, email address, phone number, and city of residence.

   

• Payment information when purchasing tickets, memberships, or sponsorships (processed through secure third-party payment gateways; we do not store credit card details).

   

• Marketing information such as preferences, feedback, and communication choices.

   

• Media consent where you participate in events that are photographed or filmed.

   

2.2. Information Collected Automatically

When you visit our website or interact with our communications, we may collect:

• IP address, browser type, and device data.

   

• Log files, cookies, and usage analytics via third-party tools such as Google Analytics, Meta, or email marketing platforms.
  These tools help us improve user experience and website functionality.
  

3. How We Use Your Information

We process personal data for the following legitimate business purposes:

1. To manage event registrations, ticketing, and membership access.

    

2. To process payments and issue invoices or receipts.

    

3. To send service-related communications (event reminders, updates, confirmations).

    

4. To share community or promotional content related to Short Stay Circle and The Holiday Mode.

    

5. To maintain internal records, compliance logs, and customer databases.

    

6. To improve our services and tailor marketing communications based on professional interests.

    

7. To comply with applicable UAE laws and regulatory requirements.

    

We do not sell, rent, or trade your personal data to third parties for commercial gain.

4. Marketing and Communications

We may send you information about upcoming events, collaborations, or community updates that we believe will be relevant to you based on your past interactions.

You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting [email protected] directly.

 

Opting out of marketing communications does not affect your ability to receive essential transactional or service emails (such as event confirmations).

5. Sharing of Information

We may share limited personal data with trusted third parties who assist us in delivering our services, including:

• Payment processors (e.g. Stripe, MamoPay)

   

• Email marketing platforms (e.g. Mailchimp, HubSpot)

   

• Event or ticketing software providers

   

• Contracted creative, photography, or marketing partners

   

All such partners are required to handle your data securely and in compliance with the UAE PDPL.

 

We will never share your information with unauthorised entities or transfer data outside the UAE unless adequate protection measures are in place.

6. Photography and Media

By attending a Short Stay Circle event, you consent to photography, filming, or recording that may be used across our marketing materials, website, and social media platforms.
If you prefer not to appear in such materials, please notify us in writing before the event or upon arrival at check-in.

7. Data Retention

We retain your information only as long as necessary to fulfil the purposes described above or as required by law.

 

When no longer needed, personal data is securely deleted or anonymised from our systems.

8. Data Security

We implement reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

This includes encrypted storage, secure payment processing, and restricted access to personal data by authorised staff only.

Despite these measures, no online transmission is entirely secure, and you acknowledge that you provide data at your own risk.

9. Your Rights

Under UAE Federal Decree-Law No. 45 of 2021 (PDPL), you have the right to:

• Access the personal data we hold about you;

   

• Request correction of inaccurate or outdated information;

   

• Request deletion of your data where processing is no longer necessary;

   

• Withdraw consent to marketing communications at any time.

   

To exercise these rights, contact us at [email protected].
We may require proof of identity before processing certain requests for security reasons.

10. Cookies

Our website uses cookies and similar technologies to enhance user experience, analyse website traffic, and deliver relevant content.

You can control or disable cookies through your browser settings; however, doing so may affect site functionality.

11. Third-Party Links

Our website and communications may include links to third-party websites (e.g. partners, sponsors, or ticketing platforms).

 

We are not responsible for the privacy practices or content of those websites. We encourage you to review their policies before providing any personal data.

12. International Data Transfers

If your data is transferred or stored outside the UAE (for example, through our technology partners or email systems), we ensure that adequate data protection safeguards are in place in accordance with PDPL requirements.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in law, business operations, or technology.

Any updates will be published on our website with a revised “last updated” date.

We encourage you to review this page regularly to stay informed about how we protect your information.

14. Contact Us

For questions or concerns regarding this Privacy Policy or your personal data:

The Holiday Mode FZ-LLC
Email: [email protected]
Location: Dubai, United Arab Emirates